We are very grateful to have spent time with Sonia Deasy, Co-founder of Pestle & Mortar, from Kilkenny, Ireland.
Pestle & Mortar continues to enjoy phenomenal success globally for more than 10 years. A family business, built on Indian traditions and heritage, Sonia shares her story here as an entrepreneur and an advocate for following what she believes in.
Simple, effective skincare.
At Pestle & Mortar, we blend the ancient wisdoms of Indian natural healing with cutting-edge science to create simple solutions for beautiful skin. The belief that skincare shouldn’t be complicated drives us to create and innovate simple solutions for beautiful skin, so that everyone can look and feel their best.
To this end, we invite people into a culture that values creativity, community, customer-centricity, and authenticity. Pestle & Mortar began in 2014 with just two people and one skincare product. We’ve grown to a team of 30 and we’re represented in over 21 countries across 5 continents. That didn’t happen by accident or luck. It happened because we intentionally hire people who share our values.
As we grow, our focus will be on fostering a constructive communication style between leaders and team members, and ensuring that our foundational values are embedded in every aspect of our operations. We plan to invest in leadership development programs that empower our team members to take on new challenges and responsibilities. We are committed to prioritising leadership development, coaching and culture, especially through challenges and transitions, so that our team remains resilient and motivated. Our goal is to foster an environment where every team member feels valued, heard, and motivated to contribute to our collective success, so that Pestle & Mortar continues to thrive as a leader in the skincare industry.
A major milestone for Pestle and Mortar is what I call my ‘New York’ story!
Less than 1 year after we launched the brand with our Pure Hyaluronic Serum, we got an opportunity to do a Skype interview with Courtney Rubin, a freelance journalist who regularly gets published in the New York Times. She wanted to write specifically about Hyaluronic Acid as an ingredient in skincare. She was particularly interested in the science behind Hyaluronic Acid, which occurs naturally in the body, and is responsible for creating fullness of appearance and maintaining skin hydration. Her piece in The New York Times was to be called ‘The Second Coming of Hyaluronic Acid’.
So, at 10pm on a Saturday night in May 2015, I found myself on a Skype interview with Courtney Rubin. I had prepared extensively, because I knew this interview was potentially a New York Times piece, which could lead to a sizable slice of the New York market. The interview went well, I thought, so I sat back and waited to see what would come of it.
That was May 2015. Nothing was published in the subsequent six months. I was so disappointed and disillusioned. Padraic urged me to chalk the whole thing down to experience, but inside, I was frustrated and my confidence was knocked. I wanted the US to happen for us, and this interview was the springboard. I decided to stop thinking about it.
Life went on as normal until lunchtime on December 30th, when Courtney’s article was published in the New York Times!
That day alone, we sold thousands of units of Pure Hyaluronic Serum across the US, and sales from that one article continued for the next 20 days – we sold out worldwide!
It was a significant milestone for us very early on in the journey.