What Does Leadership Look Like?

Research from the McKinsey Global Institute highlights the rise of what it calls “arenas of competition”. These are sectors that are growing faster, changing more rapidly and attracting more capital than traditional industries, which include AI, cloud computing, electrification, biotech, software and digital platforms.

Between 2005 and 2023, 12 such arenas have more than doubled their share of total global revenue, growing at around 14% per year, roughly three times the pace of non-arena industries. Looking ahead, 18 potential future arenas could generate between €27 trillion and €45 trillion in revenue by 2040, and between €1.9 trillion and €5.6 trillion in profit. These figures are converted from US dollars at approximately 0.93 EUR to USD. These numbers are not vague projections; they represent a significant portion of expected global economic growth over the next 15 years.

For boards and chief executives, the message is clear. Strategy alone is not enough. In these fast-moving markets, the leadership team can be the difference between success and failure. A single appointment can either accelerate growth, strengthen execution and enhance investor confidence, or it can slow progress and erode competitive advantage. In arenas where annual growth can be several times higher than the broader economy, the stakes are real and immediate.

In more stable sectors, it often makes sense to hire leaders from competitors, assuming that experience will transfer. That approach is far less effective in fast-growing arenas, where conditions are unlike anything in the past. A finance director who has spent a career optimising cost structures in a mature business may not be prepared for rapid expansion and high capital intensity. A chief executive experienced in steady annual growth may struggle when scaling an organisation at double-digit rates. What matters most is the ability to make decisions under uncertainty, adapt operating models quickly and lead teams through rapid transformation. Leaders who have navigated these conditions before, even in different industries, often bring the most relevant experience.

This requires a rethink of how executive search is conducted. Traditional approaches, which focus on job titles and direct competitors, can overlook candidates who are better suited to the real challenges of a market. Instead, the starting point should be an assessment of the business context, whether the market is stable or evolving, whether the organisation needs to maintain performance or scale rapidly, and what leadership qualities will succeed under those conditions. By framing searches this way, boards are better equipped to make appointments that align with strategic objectives rather than simply replicating past hires.

Cross-sector experience is particularly valuable. McKinsey’s data shows that in 2023 around 40% of the total market capitalisation in arenas came from companies that were small or non-existent in 2005. This demonstrates that value creation is rarely static and that incumbency does not guarantee success. Leaders who have scaled platform businesses, managed international expansion, navigated regulatory complexity, or integrated technology into traditional models often demonstrate skills that translate well across different arenas. For boards and investors, the key question is not just whether a candidate has industry experience, but whether they have succeeded in environments of rapid growth and change.

Appointments in high-growth arenas are not just recruitment decisions; they are strategic choices with a direct impact on performance and investor confidence. Boards must consider whether candidates can operate effectively where competitive pressures shift quickly, capital is intensive and revenue growth may be several times higher than broader market averages. In this context, executive search becomes a tool for strategic insight, helping organisations identify gaps, evaluate capability and uncover talent that can truly deliver.

At Friisberg, our role is to connect organisations with the leaders most likely to succeed in these fast-moving markets. We work to understand the competitive context, the pace of change and the ambitions of the business. We advise on the type of leadership that aligns with those realities and identify candidates whose track records demonstrate success in similar conditions. Importantly, we look beyond the obvious talent pools to ensure leaders are chosen for the challenges ahead, not just for their past roles.

Leadership choice in arenas of competition is not a minor decision. It has a lasting impact on outcomes, organisational direction and long-term success. As markets continue to evolve rapidly, the leaders organisations appoint today will determine whether they thrive tomorrow.

And what that means for how organisations should approach senior hiring

Most organisations still behave as though senior hiring works like every other kind of recruitment: A role is defined, an advert goes live, applications arrive then the strongest candidate is selected.

It is a tidy, logical model.

It is also almost entirely detached from how leadership talent actually moves.

Because the simple truth is this: your next CEO, Managing Director, or critical functional leader is very unlikely to be applying for your job. In most cases, they are not actually looking at all.


The myth of the “active” leadership market

At early and mid-career levels, advertising works. There is a healthy population of active candidates exploring options, updating CVs, and responding to outreach, but at senior level, the dynamic is fundamentally different.

High-performing leaders are typically:

They are not scrolling job boards at 10pm, they are busy running businesses.

The Chartered Institute of Personnel and Development consistently reports that the majority of UK employees are “passive” rather than active jobseekers, and that this effect is significantly stronger at senior and specialist levels. In other words, the higher the responsibility and impact of the role, the smaller the pool of people actively applying.

At the same time, the Confederation of British Industry continues to cite leadership and skills shortages as one of the primary constraints on UK business growth.

Put simply, the people organisations most need are the least likely to knock on the door.


The psychology of passive leaders

There is also a human factor that often goes unspoken - senior leaders do not move roles lightly.

By the time someone reaches executive or board level, career decisions are no longer about title progression or incremental pay. They are about:

Changing roles becomes a high-stakes decision, not a speculative one which means they rarely respond to generic outreach or public adverts.

Instead, movement happens through trusted conversations, a discreet call, a credible introduction and a thoughtful discussion about purpose and mandate, not just job description.

In many cases, the opportunity did not exist in their mind until someone they respect made it visible.

That is not recruitment marketing, this is advisory engagement.


Why traditional methods quietly fail at senior level

Yet many organisations still default to the same process for leadership hiring as they use for volume recruitment: Post. Wait. Screen. Interview.

It feels efficient and fair, but structurally, and crucially, it excludes most of the actual market.

When you rely primarily on inbound applications, you are only accessing:

You are not systematically reaching the top performers delivering results elsewhere.

Over time, this creates a hidden bias because you are not choosing the best leader in the market, you are choosing the best leader who happened to apply. Those are very different pools.


The UK context makes this harder, not easier

Several trends are amplifying this dynamic in the UK.

First, demographic pressure: A significant proportion of senior leaders are approaching retirement age, particularly across infrastructure, industrial, utilities, and regulated sectors. The replacement pipeline is thinner than many boards expected.

Second, complexity: Leadership roles now demand broader capability than ever. Digital, regulatory scrutiny, ESG accountability, and international exposure are baseline expectations rather than differentiators.

Third, risk awareness: Boards are understandably cautious. The cost of a poor leadership hire can easily exceed one to two times annual compensation when disruption, delay, and replacement are factored in.

The result is a paradox. The roles are more important, but the talent pool is smaller. Yet many organisations still rely on methods designed for abundance rather than scarcity.


How the best organisations behave differently

The most effective leadership hiring processes I see look very different and they start with a market view, not a job advert.

Before a role is even public, they ask:

It becomes proactive rather than reactive. Instead of waiting for candidates to self-select, the organisation deliberately goes out to meet the market, but not through mass messaging, through informed, high-trust conversations.

In practice, that often means:

By the time interviews begin, the shortlist is already composed of people who were not planning to move, but now see a compelling reason to consider it.

That is a very different starting point.


A clear point of view from Friisberg UK

At Friisberg, this reality shapes how we work every day.

We rarely rely on who applies. We focus on who should be in the conversation.

Our work begins with understanding the market, the competitive landscape, and the leadership DNA that will genuinely move the organisation forward. From there, we engage people discreetly and thoughtfully, often leaders who had not considered a change until a credible opportunity was presented.

It is less about filling roles and more about unlocking access because at senior level, access is the advantage.

The organisations that recognise this tend to make better hires, faster, and with greater confidence. Not because they run a louder process, but because they reach parts of the market others simply never see.

So perhaps the better question for boards is not:

How many applications did we receive?

Instead it should be:

Did we actually speak to the best leaders available, or only the ones who happened to apply?

The answer to that question usually tells you everything.

Leadership in CEE: Decisions Still Made in the Dark

Leadership decisions in Central and Eastern Europe are often portrayed as rational, measured and strategic. In reality, they are more frequently shaped by urgency, opacity and inherited assumptions. The region’s leadership markets are small, relationship-driven and rarely transparent, yet the stakes of getting leadership wrong have never been higher.

In this article, Group CFO and Bulgarian Managing Partner Nevena Nikolova explores why so many leadership decisions in CEE continue to be made with partial visibility and how the absence of real market intelligence quietly undermines succession, transformation and long-term value creation. Drawing on extensive regional market mapping, she explains why leadership optionality is shrinking, why familiar names keep resurfacing, and why organisations that fail to understand the true leadership landscape are making critical decisions in the dark.

Across CEE, an estimated 60 - 70% of senior leadership appointments are triggered by unplanned events rather than long term planning. Yet almost half of these appointments underperform or fail within 18 to 24 months. In most cases, this is not due to lack of capability, but because decisions are made with incomplete market insight.

Too often, the answer is shaped by assumptions rather than evidence. Familiar names resurface. Old networks are activated. Market opinion replaces market intelligence. In a region as interconnected and opaque as the Balkans, this is a fragile way to make decisions with long term consequences.

Leadership markets in CEE are thin and relationship driven. In many countries, the realistic pool of board ready CEOs or CFOs numbers fewer than 30 to 40 individuals. Market mapping repeatedly shows that the same 10 to 15 profiles circulate across multiple shortlists, reinforcing familiarity while quietly reducing optionality.

The most effective leaders are rarely visible and almost never actively looking. They move quietly, through trust and timing rather than open processes. Without a structured and current view of the market, boards are forced to operate with partial information.

This is where leadership market mapping becomes a strategic discipline rather than a support function. Properly done, it is not about preparing to hire. It is about understanding how leadership power, influence and mobility actually function across a region.

In CEE, public data tells only part of the story. Job titles often overstate or understate real authority. Informal influence frequently outweighs formal structure. In our regional mapping work, over one third of high impact leaders do not sit in formally top tier roles. Their credibility comes from regulatory knowledge, investor trust or operational control, making them effectively invisible to traditional search approaches.

The consequences of not having this view are subtle but significant. Boards conclude there is no talent when in reality, talent is misunderstood or mislabelled. Internal successors are dismissed without proper external comparison. In fact, more than 50% of internal leadership candidates in CEE are assessed without being benchmarked against the external market, leading to avoidable exits of high potential leaders.

Cross sector moves that could unlock growth are never considered because they sit outside familiar patterns. Unlike larger Western markets, the Balkans do not offer endless optionality. Leadership pools are narrow and overlapping. Without market intelligence, organisations recycle the same profiles while overlooking emerging leaders who operate below the surface.

The real value of leadership market mapping is optionality. It allows organisations to make decisions from a position of knowledge rather than urgency. Organisations with an active and current leadership market map reduce decision time by 30 to 40% when a leadership event occurs. More importantly, they make better decisions across hiring, retention and internal development, because they understand the full leadership landscape before pressure sets in.

Many boards spend months debating leadership questions without ever seeing the complete leadership market. This is equivalent to setting strategy without understanding the competitive environment.

In volatile regions like CEE, leadership insight cannot be static. Markets move. Alliances shift. Credibility travels faster than formal announcements. Organisations that track leadership dynamics over time consistently make better leadership decisions.

The question is no longer whether leadership decisions matter. The question is whether they are being made with insight or with assumptions.

Because in leadership, the cost of being wrong rarely shows up immediately. Over a 3–5 year horizon, a misjudged leadership appointment typically represents multiple points of EBITDA, delayed transformation and irreversible talent loss. By the time the impact becomes visible, the market has already moved on.

What C-Suite Leaders Need to Know to Succeed

For senior leaders operating across borders, Spain represents both opportunity and complexity. Spain is one of the EU’s largest economies and a critical gateway between Europe, Latin America, and North Africa. At Friisberg, our Madrid team, including consultants Gadea and Emiliano, work closely with boards and C-suite leaders to help them navigate the cultural and leadership realities that shape performance in the Spanish market. In this article Gadea and Emiliano share their insights on Spanish business culture.


Spain’s Economic Engine – Industries That Matter

From a C-suite perspective, Spain’s economy is anchored in three dominant sectors that define leadership demand, talent strategy, and organisational design. The services and tourism sector remains the largest economic driver, contributing over twelve per cent of GDP and employing millions across hospitality, transport, retail, and leisure. Executives in this sector face operational challenges in scaling seasonal workforces while maintaining service culture.

Manufacturing and automotive represent another strategic pillar. Spain is the second-largest car manufacturer in Europe, with a strong industrial base spanning automotive, chemicals, food processing, and advanced manufacturing. Leadership in this sector requires operational excellence and change capability, especially as organisations transition towards automation, electrification, and sustainability.

Energy and renewables form the third critical sector. Spain is a European leader in solar and wind, and the energy transition places pressure on boards and executive teams to ensure alignment to this. Across all three sectors, leadership quality and cultural alignment are decisive competitive factors.


Labour Market Activity in a European Context

Spain’s labour market is highly active but structurally different from many other EU economies. Employment has reached record levels of over 22 million people in work, and hiring demand remains strong, with job postings growing faster than in most major European markets.

At the same time, Spain’s unemployment rate of around ten to eleven per cent remains almost double the EU average of approximately six per cent. Countries such as Germany, the Netherlands, Poland, and Czechia operate at rates between two and four per cent. For the C-suite, this is not a contradiction but a strategic signal. Spain’s challenge is not a lack of demand but structural alignment. Regional differences, skills mismatches, and labour segmentation mean that talent strategy, leadership capability, and development pipelines require deliberate design.

In practice, growth strategies fail when talent strategy is treated as an operational issue rather than a leadership priority.


Leadership Expectations at Senior Level

Spanish executives and leadership teams operate in a context where trust, credibility, and presence matter deeply. Decision-making structures tend to respect hierarchy, but performance improves when leaders remain accessible and visible. Authority is expected, but it must be balanced with relational leadership. C-suite leaders who rely solely on positional power often struggle to mobilise commitment, particularly when leading international teams or integrating Spanish operations into broader regional structures.

Effective leadership in Spain involves setting clear strategic direction, demonstrating consistent behaviour, investing time in relationships, and respecting local decision rhythms.


Talent, Succession, and the Leadership Pipeline

A defining feature of the Spanish talent market is the gap between capability and perceived opportunity. Senior leaders frequently encounter high-calibre professionals who are confident in their skills but sceptical about internal progression.

For boards and CHROs, this has direct implications for succession planning, leadership continuity, retention of high potentials, and executive bench strength. Organisations that do not articulate credible leadership pathways often lose talent externally, increasing risk and cost at senior levels. Succession planning in Spain must be visible, intentional, and linked to leadership development rather than treated as a confidential exercise disconnected from culture.


Transformation, Digitalisation, and People Risk

Spain has made significant progress in digital capability, particularly in energy, manufacturing, and services. However, transformation programmes frequently stall when cultural readiness and leadership alignment are underestimated.

Executives leading change initiatives must ensure leadership teams are aligned before execution begins, communication is consistent and human, and middle management is actively engaged as change carriers. Technology investment without leadership alignment remains one of the most common failure points observed by Friisberg consultants working with Spanish organisations. Our consultants noticed this misalignment during the pandemic with the increase in remote leadership and are seeing it again with AIs redefinition of how to work.


What This Means for the C-Suite

For CEOs and boards, Spain is a market where execution depends on leadership quality more than structural design alone. C-suite teams that succeed treat culture as a strategic asset rather than a soft variable. They invest in leadership credibility and trust-building, align talent strategy with long-term business objectives, approach succession and retention proactively, and adapt leadership style without diluting accountability.


Final Thought

Spain rewards leaders who understand that culture shapes outcomes. At Friisberg, we support boards and C-suite leaders in aligning strategy, leadership, and talent to the realities of the Spanish market.

Our Madrid office, led by consultants Gadea and Emiliano, partners with executive teams to strengthen leadership impact where it matters most.

To explore how cultural intelligence can strengthen your leadership agenda in Spain, visit:
👉 https://friisberg.com/offices/madrid/

Across politics, business, and public life, there is a growing pattern of leaders choosing what is expedient over what is responsible. The consequences are increasingly visible: erosion of trust, polarisation, reputational damage, and weakened institutional credibility.

This is not a problem confined to any one country. It is a global leadership challenge, and UK boards and executives are not immune.

At its core, the issue is simple: in moments of pressure, leaders face a choice between short-term advantage and long-term integrity. The easy option often promises speed, certainty, and applause, whereas the harder option demands restraint, accountability, and moral clarity.

Only one of these builds durable authority.

Leadership is judged by decisions made under pressure

The defining test of leadership is not performance in stable conditions, it is conduct under strain. When scrutiny intensifies, uncertainty rises, or reputational risk looms, true leadership reveals itself in how decisions are made, not just what decisions are reached.

Strong leaders:

Weaker leadership tends to amplify risk. It trades credibility for control, inflames rather than steadies, and optimises for short-term optics at the expense of long-term trust.

Why this matters now for UK organisations

UK organisations are operating in a climate of heightened transparency, regulatory oversight, workforce activism, and public scrutiny. Expectations on pay fairness, governance standards, ESG credibility, and ethical conduct are rising.

Leadership is no longer assessed solely on commercial outcomes. Stakeholders now evaluate how results are achieved, how people are treated, and whether leaders demonstrate sound judgement when decisions are difficult or unpopular.

This creates a strategic imperative. Organisations led by individuals who default to speed, dominance, or deflection carry hidden risk. Those led by individuals who demonstrate integrity, composure, and principled decision-making build resilience, legitimacy, and long-term value.

Raising the leadership bar at board level

Boards play a decisive role in setting leadership standards, yet many still over-weight experience, reputation, or track record without fully testing how leaders behave under ethical, reputational, or cultural pressure.

The next generation of leadership assessment must go further:

This is not about idealism. It is about risk management, organisational health, and sustainable performance.

Supporting leadership decisions that stand up over time

We work with boards and senior leaders on executive search, leadership assessment, succession planning, and governance. Our focus is not only on capability and experience, but on character, judgement, and long-term leadership impact.

Friisberg in the UK helps organisations identify leaders who:

In an increasingly volatile environment, leadership quality has become one of the most material drivers of organisational success.

A challenge to UK boards and senior executives

This is the moment to reset leadership expectations.

Ask whether your organisation rewards decisiveness over discernment, performance over principles, or speed over sound judgement. Examine whether your leadership culture is designed to build trust or simply maintain control.

The leaders who will define the next decade will not be those who choose what is easiest. They will be those who choose what is right, especially when doing so carries risk.

Austria is consistently ranked among Europe’s most stable and prosperous business environments. Success in Austria relies not only on market knowledge but also on understanding organisational culture and workplace expectations.

Austria’s workforce values stability and structure. 79% of employees are on permanent contracts, and the average tenure in the same organisation is approximately 10 years, reflecting a strong preference for long-term employment relationships. Organisational culture and leadership authenticity are also important: studies suggest that over 50% of employees perceive alignment between their organisation’s stated values and actual leadership behaviour.

Diversity, equity and inclusion (DEI) is gaining attention, with around 60% of Austrian companies having formal DEI policies, while wellbeing initiatives are well established, with over 65% of organisations implementing formal policies to support employee health, engagement and work-life balance. Younger professionals increasingly expect inclusive leadership and flexible working arrangements, which can challenge traditional hierarchical norms.

Friisberg’s on-the-ground expertise ensures international companies understand these cultural nuances, align leadership behaviour with local expectations, and integrate effectively into the Austrian business landscape.


Key Features of Austrian Business Culture

Hierarchy and Decision Making

Austrian organisations tend to have structured hierarchies, with clear lines of responsibility. While input from teams is welcomed, major decisions are typically taken at senior levels. Formality and professionalism are valued, particularly in communication and negotiation.

Workforce Stability and Expectations

With 79% of employees on permanent contracts and an average tenure of 10 years, Austria’s workforce values job security and long-term planning. Companies are expected to provide predictable career paths, clear responsibilities, and professional development opportunities.

Organisational Culture Alignment

Authenticity and alignment between leadership and organisational values are crucial. Employees are more engaged when leadership behaviour reflects the company’s stated principles, and Austrian firms are increasingly investing in employee development to ensure cultural fit and performance alignment.

Diversity, Equity and Inclusion (DEI)

DEI is an emerging priority: approximately 60% of Austrian companies have formal DEI policies, focusing on gender balance, inclusive leadership, and equitable recruitment practices. Younger professionals, especially those under 35, place a high value on inclusivity and fairness in organisational culture.

Wellbeing and Employee Support

Over 65% of Austrian organisations have formal wellbeing policies, covering health, work-life balance, and employee engagement. However, implementation can vary across industries, highlighting the need for clear communication and management follow-through. Austrian organisations are also increasingly offering innovative benefits such as flexible working, mental health support, and wellness programmes.

Shifting Values and Generational Change

Younger employees are driving change in Austrian workplaces. A growing proportion of professionals prioritise inclusive leadership, flexible work arrangements, and meaningful professional development. Companies that adapt to these expectations are more likely to retain talent and sustain engagement.


How Friisberg’s Local Insight Makes a Difference

Understanding Cross-Cultural Nuance

Austria combines traditional hierarchical structures with evolving modern expectations. Friisberg helps leaders adapt their communication, decision-making, and engagement approaches to local norms.

Interpreting Workforce Expectations

High levels of workforce stability and long tenure mean that employee engagement, career development, and trust-building are central to success. Friisberg helps international companies design strategies that reflect these priorities.

Navigating Organisational Culture Gaps

With authenticity and alignment between leadership and organisational culture increasingly important, Friisberg provides guidance on aligning values, behaviours, and policies to ensure cohesive teams.

Building Relationships That Matter

Business in Austria is relationship-driven. Friisberg’s local presence allows companies to establish the trust, credibility, and networks necessary for sustainable success.


Conclusion

Austria offers a stable and attractive environment for international business, but cultural understanding is key. Success depends on recognising hierarchical norms, promoting authentic leadership, and implementing inclusive, employee-focused policies. Friisberg’s local expertise ensures organisations navigate Austrian culture effectively and maximise their long-term potential.

Our Austrian office, located in Vienna, is led by Partner Sabine Pirkner. Sabine brings nearly 20 years of experience in international board, C‑level and leadership‑team assessment and development. Under her leadership, the Vienna team delivers tailored executive‑search, leadership consulting and organisational‑culture advisory services combining local Austrian insight with the global reach and standards of Friisberg.

Note: These insights reflect common patterns observed in professional settings. Every individual and organisation is unique, and no culture can be defined in absolute terms. Our aim is to highlight trends that international leaders may encounter when working across borders, and to share how Friisberg helps clients navigate these differences with respect and effectiveness.

Executive search is one of the first areas where AI has started to deliver tangible value but his is not surprising. Large data sets, extensive market mapping, and significant time pressure make parts of the search process well suited to intelligent automation.

However, this is also where I observe some of the greatest misunderstandings.

There is a growing assumption that increasing speed and efficiency through AI will automatically improve the candidate experience. At senior levels, this is rarely true.

Executives do not remember a search process because it was fast. They remember it because it was thoughtful, discreet, and respectful.

Where AI adds value in executive search

When applied with care, AI can meaningfully support:

Used well, these capabilities can enhance rigour, consistency, and scalability without compromising quality.

Where AI should not lead

AI is not suited to:

One of the most common mistakes organisations make is automating precisely these areas.

Generic outreach, automated rejection messages, or a lack of meaningful follow-up do not create efficiency. They erode confidence and damage reputation.

In executive search, candidate experience is inseparable from organisational reputation. Senior leaders do not disappear when a process concludes, they remain visible in the market: they talk and they remember.

Search today is therefore not only about identifying the right leader, it is a reflection of the organisation’s judgement, values, and professionalism.

The strongest practices I see are those where:

The real question is not where AI can be used, but where human judgement must remain central. Because at its core, executive search is not data processing - it is judgement, trust, and relationships. If you experienced your own executive search process as a candidate, how would it reflect on the organisation behind it?

AI a toborzásban: hatékonyság vagy emberi élmény?

A toborzás kétségkívül az egyik első terület, ahol az AI valódi segítséget tud nyújtani már régóta és egyre inkább.

Sok adat, sok ismétlés, nagy volumen, folyamatos időnyomás – logikus, hogy itt jelenik meg először az automatizáció.

Tapasztalataim alapján, mégis, itt látom a legtöbb félreértést.

Sokan abból indulnak ki, hogy ha egy kiválasztási folyamat gyorsabb és hatékonyabb lesz, akkor automatikusan jobb élményt is nyújt a jelölteknek. A valóság azonban ennél árnyaltabb.

A jelöltek ritkán azért emlékeznek pozitívan egy kiválasztásra, mert az gyors volt.
Sokkal inkább azért, mert emberséges, tiszta és tiszteletteljes volt.

Mire kiváló az AI a toborzásban?

Az AI valódi értéket tud teremteni, ha jól használjuk. Segíthet:

Ezek mind fontosak. És mind hozzájárulhatnak ahhoz, hogy a toborzás professzionálisabb, következetesebb és skálázhatóbb legyen.

Nade mire nem való?

Az AI nem alkalmas arra, hogy:

Mégis, sok szervezet itt követi el a legnagyobb hibát: automatizálja azt is, amit nem kellene.

Gondolok itt az automatikus elutasító üzenetekre, a sablonos, személytelen válaszokra.
Teljes csend azok felé, akik időt és energiát fektettek a jelentkezésbe.

Ezek nem hatékonyságot hoznak, hanem rombolják az employer brandet. A cégedét.

A jelöltélmény ma már reputációs kérdés, és az újabb generációk megjelenésével a munkaerőpiacon, még inkább az lesz.

A jelöltek nem „eltűnnek”, ha nemet mondunk nekik. Megmaradnak a piacon. Beszélnek róla. Megosztják az élményeiket. Emlékeznek. Így egy kiválasztási folyamat ma már nemcsak döntés egy pozícióról vagy jelöltről, hanem névjegy a szervezetről. A vállalatod névjegye.

A legjobb gyakorlatokat ott látom, ahol:

Nem az a kérdés, hol használhatjuk az AI-t. Hanem az, hogy hol kell embernek maradnunk.

Mert ne feledjük el: a toborzás végső soron nem adatfeldolgozás, hanem kapcsolódás.
Az AI segíthet abban, hogy gyorsabbak és pontosabbak legyünk, de az élményt továbbra is az dönti el, hogyan bánunk az emberekkel a döntések mögött.

Ha jelöltként végig mennél a saját kiválasztási folyamatodon, milyen érzéssel jönnél ki belőle?

Insights from Friisberg’s Office in Amsterdam

At Friisberg, culture is not an abstract idea. It is something we experience every day in how we work, collaborate and support our clients. In our Culture Factor series, we explore how local contexts shape professional behaviour and organisational success.

Although our office is based in Amsterdam, our work extends across the country, including Oss, and is led by Maarten van de Sande, who heads Friisberg’s Dutch practice. From this base, we support organisations operating at the heart of the Netherlands’ most influential industries.

The Netherlands’ Economic Landscape

The Netherlands has a strong, open and internationally connected economy. Services account for more than three quarters of national output, and the country plays a central role in European and global trade. Key industries include logistics and infrastructure, agri food and life sciences, high tech systems and materials, energy and sustainability, and financial and professional services.

The Port of Rotterdam and Schiphol Airport position the Netherlands as a gateway to Europe, while world leading agricultural exports and advanced semiconductor manufacturing underline the country’s reputation for both scale and innovation. These sectors require leaders who can operate in complex ecosystems, balancing efficiency, innovation and collaboration.

Directness, Transparency and Pragmatism

Dutch business culture is known for its direct communication style. Clarity is valued over formality, and honest feedback is seen as constructive rather than confrontational. In practice, this enables faster alignment and reduces ambiguity in decision making.

This directness is closely linked to a strong sense of pragmatism. Ideas are expected to lead to action, and discussions are grounded in facts and feasibility. This mindset supports industries such as logistics, infrastructure and energy, where execution and reliability are critical.

Transparency and high ethical standards are also central to Dutch working culture. Open dialogue, clear expectations and integrity in leadership contribute to trust at both organisational and societal level. These values align closely with Friisberg’s approach to executive search and advisory work, where credibility and long-term impact are paramount.

Consensus, Equality and Low Hierarchy

While discussions are open and direct, decisions are rarely made in isolation. Consensus building, encouraging input from multiple stakeholders and shared ownership of outcomes are regarded highly. Although this can take time upfront, it leads to durable decisions and strong commitment during implementation.

Hierarchy exists, but it does not dominate interactions. Leaders are expected to be accessible, well prepared and open to challenge. Expertise and contribution often matter more than title.

At Friisberg, this influences how we assess leadership potential. We focus on leaders who can engage others, listen effectively and lead through credibility rather than authority alone.

Structure, Planning and Reliability

Dutch organisations combine flexibility with a high degree of structure and planning. Deadlines are taken seriously, agreements carry weight and reliability is a key marker of professionalism. This cultural trait supports the Netherlands’ reputation as a dependable place to do business and underpins long term partnerships.

For international clients operating in or from the Netherlands, this predictability creates a strong foundation for growth and collaboration.

Work Life Balance and Sustainable Performance

In the Netherlands, work–life balance is widely recognised as a key driver of sustainable performance. Productivity is assessed by outcomes rather than hours worked, and flexible working practices are firmly embedded in the culture. Working hours are clearly protected, and international companies operating in the Netherlands are expected to respect established business hours. Notably, around 50% of employees work part-time, reflecting a strong societal commitment to balancing professional and personal life.

This respect for personal time supports employee wellbeing, sharpens focus, and fosters long-term engagement. This cultural norm is especially valuable in knowledge-driven industries such as technology, life sciences and professional services, where creativity, critical thinking and sustained cognitive performance are essential for success.

An International and Inclusive Outlook

As a highly globalised economy and home to many international organisations, the Netherlands has a naturally international mindset. All Dutch professionals speak English very well and many also master a second language. In many cases, English is even the company language. Multicultural teams are common, and inclusivity and diversity are increasingly recognised as strategic advantages rather than social initiatives.

Dutch organisations value diversity of thought and background, particularly in leadership teams. Friisberg supports clients in building inclusive leadership structures that reflect the markets and societies in which they operate.

How Friisberg Supports Key Dutch Industries

Led by Maarten van de Sande, Friisberg partners with organisations across the Netherlands’ core industries, combining local cultural understanding with global expertise.

We support clients through executive search and leadership appointments, identifying leaders who can navigate transformation while aligning with organisational values and culture. We advise on organisational and cultural development, helping leadership teams align strategy, structure and behaviour. We also work closely with clients on succession planning and talent strategy, ensuring leadership continuity in fast evolving sectors.

Given the Netherlands’ role as a gateway to Europe, we regularly support cross border growth and international expansion, helping organisations understand local leadership expectations and cultural dynamics.

Culture as a Strategic Advantage

From our work in Amsterdam and beyond, one insight stands out clearly. In the Netherlands, culture is not a soft concept, It is a strategic advantage. Directness, collaboration, pragmatism & balance shape how organisations lead, innovate and perform.

At Friisberg, understanding and working with these cultural dynamics allows us to help clients build organisations where people and performance thrive together. That is the Culture Factor in action.


Note: These insights reflect common patterns observed in professional settings. Every individual and organisation is unique, and no culture can be defined in absolute terms. Our aim is to highlight trends that international leaders may encounter when working across borders, and to share how Friisberg helps clients navigate these differences with respect and effectiveness.

Insights from Friisberg’s Office in New Delhi

We spoke to our Managing Partner Dorota Cagiel based in New Delhi who shared her market insights into Indian Business culture.

Expanding into India involves more than market research or regulatory compliance. Success depends heavily on understanding the country’s cultural and organisational dynamics. Business in India often operates within a hierarchical, trust and relationship-driven context where decision-making can follow the hierarchy and respect for seniority remains deeply embedded. Communication is polite and indirect, and negotiations often involve building trust and relationships before final decisions are made.

In India around 60% of employees are on permanent contracts, while average tenure is 6.5 years, reflecting a mix of stability and project-based employment. Approximately 50% of leaders are perceived as behaving consistently with stated organisational values, and 48% of employees feel the culture reflects these values. Diversity, equity and inclusion policies are present in around 40% of Indian companies, while 55% of organisations have formal employee wellbeing programmes, though implementation varies widely.

Because of this complexity, having local insight helps international companies avoid missteps, build appropriate glo-cal people strategies, and adapt leadership style to local realities.


Key Features of Indian Business Culture and Workforce Context

Hierarchy and authority remain central in many organisations, with senior executives holding most decision-making power. Formal titles and indirect communication are common, especially during early interactions, and meetings often begin with relationship-building before moving to formal discussion. Workforce fluidity is higher than in many European markets, and permanent employees often coexist with temporary staff.

Business relationships place strong emphasis on personal rapport, trust and long-term collaboration. Teamwork, loyalty and group cohesion are highly valued. Balancing traditional hierarchical norms with modern, agile management practices is a challenge. Organisations are increasingly investing in leadership alignment and employee development to strengthen the engagement.


How Friisberg’s Local Insight Makes the Difference

Our India operations are supported from the New Delhi office with the team led by Dorota Cagiel. The team provides local expertise to interpret how Indian culture, from hierarchical structures to workforce flexibility and efficiencies as well as engagement, plays out in daily business.

Friisberg helps international clients align corporate governance, find top talent, grow leadership teams and train international and cross-cultural teams. The team also designs engagement, performance and retention practices suitable for India’s business environment. They advise on leadership interactions to respect local norms while remaining effective and bridging with foreign parties. By establishing credibility and networks, Friisberg enables sustainable operations and long-term success in India.


Conclusion

India presents vast opportunities and success requires cultural understanding, flexibility and strategic adaptation. With Friisberg’s local presence in New Delhi, under Dorota Cagiel’s leadership, international companies can navigate India’s workforce dynamics, cultural complexities and people challenges to build high-performing organisations.

Note: These insights reflect common patterns observed in professional settings. Every individual and organisation is unique, and no culture can be defined in absolute terms. Our aim is to highlight trends that international leaders may encounter when working across borders, and to share how Friisberg helps clients navigate these differences with respect and effectiveness.

UK leaders often assume that European employment regulation stops at the Channel.

This one does not.

The EU Pay Transparency Directive will fundamentally change how pay is discussed, disclosed, and challenged across Europe by June 2026. While the UK is outside the EU, the implications for UK-based organisations are already landing in boardrooms, hiring conversations, and candidate expectations.

This is not a theoretical future issue, it is a live leadership and talent risk.

What is actually changing in Europe

By June 2026, EU member states must implement laws that introduce:

The intent is clear: reduce pay inequality by removing opacity from both recruitment and reward decisions.

Is this a good initiative? The consensus is broadly yes, with practical caveats. The EU Pay Transparency Directive is widely viewed by policymakers, academics and many employers as a meaningful step towards closing unjustified pay gaps and strengthening trust in pay systems. Greater transparency reduces information asymmetry, supports fairer negotiations, and forces organisations to confront structural inconsistencies that often sit unnoticed for years. Where opinion becomes more cautious is around implementation: employers are rightly concerned about administrative burden, inconsistent application across countries, and the need for robust job architecture before transparency is introduced. In short, the intent is strongly supported; the success depends on preparation. Organisations that approach pay transparency strategically see it as a cultural and leadership opportunity, while those that treat it as a compliance exercise risk exposure rather than progress.

Why this matters to UK organisations now

Even without direct legal force in Great Britain, the impact is real in three practical ways.

1. UK companies with European operations: Any organisation employing people in the EU will need to comply locally. In practice, that often drives group-wide changes to job architecture, levelling, pay bands, and hiring processes. Fragmented approaches become very difficult to defend.

2. Candidate expectations are shifting: Once pay ranges become standard across European markets, opacity in UK hiring starts to feel outdated, particularly at senior levels and in scarce skill areas. Transparency increasingly signals confidence and fairness, not risk.

3. The comparison bar is rising: UK employers with 250+ employees already report gender pay gap data annually. The EU approach goes further, extending transparency into recruitment and employee access to pay information. Boards, investors, and employees will inevitably compare UK practice against this higher benchmark.

The real issue for boards

From my perspective, this is not a reward team problem, it is a leadership credibility issue.

If an organisation cannot clearly articulate:

then pay transparency will expose inconsistency fast - and inconsistency erodes trust, retention, and hiring outcomes.

What forward-thinking organisations are doing now

The strongest leaders are acting before regulation forces them to.

They are:

How we help

At Friisberg, we work with clients across the UK (and through our local European offices) to navigate this shift with confidence.

That includes:

Pay transparency is not coming to “disrupt” good organisations, it is coming to reveal whether clarity already exists.

The question for leaders now is not whether this applies to you, but whether you are shaping the narrative or simply reacting to it.

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